Took my son for a covid test and learned it was strep. Everyone from the front desk to the technician to the PA were great. It took about an hour twenty from walk in to finish but that’s a lot faster than some urgent cares. There was a woman ahead of us who had an infant and was having a hard time with the wait. I totally sympathize as a single mom with a little one when neither of you feels well, but we have to remember the healthcare workers (including receptionist, especially receptionist!) are human and just as run down with complicated lives and challenges of their own. Customer service workers and healthcare workers have the most difficult jobs right now. Do not make it harder on them. They want you helped and gone as much as you do. So remember to be patient, thoughtful, and grateful for everyone working so hard to keep life moving during a pandemic. Thank you to all the women who helped us today at Urgent Care X!